Achieving and sustaining an injury-free workplace demands strong leadership. In a November 2017, Safety & Health Magazine monthly column, experts Susan L. Koen and Jill Wiltfong from global consulting firm DEKRA Insight share their point of view on what leaders need to know to guide their organizations to safety excellence. Koen is an expert on human reliability, workplace fatigue and high-performing work systems. In this Q&A, Koen, the CEO and founder of Round the Clock Resources Inc., reveals why performing the same tasks time and time again can contribute to failing to recognize changes and the associated risks. Click HERE to read more.